Orders are typically shipped within 48-72 hours of receipt, provided the product is in-stock and all necessary verification process has been completed.
Order delivery timeline is usually between 5-7 business days from order ship date. However, please note that drop ship items ship directly from the manufacturer and so delivery times will vary from manufacturer to manufacturer. Back ordered merchandise will ship as soon as the item becomes available.
For bulk orders, and any orders shipping to Alaska, Hawaii, Puerto Rico or outside of the United States, please contact us for better shipping rates. Note that orders requiring a lift-gate, inside delivery or residential delivery service will be assessed an additional fee depending on the freight carrier used.
Fuel Surcharges – Due to escalating fuel charges from our freight carriers, we are forced to pass on a fuel surcharge on all truck orders.
In the event you placed an order with us and need to cancel it, please contact us immediately at (310) 400 9156. We will make every attempt to stop your order from shipping; however, we cannot guarantee that it hasn't shipped. Normal cancellation fee is 25% if your order has been processed. If your order has shipped, you will be responsible for the shipping charges to you and the return to us. This will be considered a return and treated accordingly. Orders for non-returnable products cannot be cancelled once shipped. Custom orders - Orders for adjustable beds, power wheelchairs, scooters and custom wheelchairs that are built-to-order cannot be canceled once the order is processed and assembly has begun.